Here at Nationwide Inbound, we are lucky to have an abundance of truly kind people on our team.
How can you celebrate World Kindness Day? Try any of these ideas to bring happiness to someone else’s day!
The customer care industry runs on empathy.
It’s easy to form an opinion and even easier to form a misconception.
If you can avoid using any of these ten customer service phrases it may make your job a little easier.
We all want to be liked. We want to be charming. We want to be charismatic. That is simply part of our human nature.
Savvy salespeople are increasingly using LinkedIn as a primary source for their prospecting, which in return is making the prospecting process much smoother and faster.