When customers are angry, they require extra care.
The holiday season is a stressful time of year for everyone - shoppers, retailers, service providers and especially those in customer support.
The customer care industry runs on empathy.
It’s easy to form an opinion and even easier to form a misconception.
If you can avoid using any of these ten customer service phrases it may make your job a little easier.
Are you trying to break into the customer service industry? Or simply looking to change customer service jobs? Make your application stand out with a strong resume.
The quality of a sales manager has a profound impact on a sales team’s success.