Make employees feel heard and appreciated by using these phrases!
Online reviews are a business’s greatest opportunities and challenges.
How can you celebrate World Kindness Day? Try any of these ideas to bring happiness to someone else’s day!
We often associate goal setting with the New Year, but goal setting is not a one time occurrence!
The customer care industry runs on empathy.
If you can avoid using any of these ten customer service phrases it may make your job a little easier.
We all want to be liked. We want to be charming. We want to be charismatic. That is simply part of our human nature.