The Digital Age has created new opportunities for businesses to provide customer support online with live chats.
Regardless of how technology and culture changes, the way word of mouth impacts consumers will not change.
The quality of a sales manager has a profound impact on a sales team’s success.
To stand out from your competitors, utilize a customer contact center to meet consumer expectations of receiving an all-around outstanding buying experience.
A company’s culture sets the tone for everything. Creating an experience that customers AND employees love is the building block for company success.
Boost your sales and become a better sales professional by adopting the Golden Rule mentality.
By following these customer service etiquette rules, a customer service representative can build customer loyalty and set your company apart from the competition.