The customer care industry runs on empathy.
It’s easy to form an opinion and even easier to form a misconception.
If you can avoid using any of these ten customer service phrases it may make your job a little easier.
Savvy salespeople are increasingly using LinkedIn as a primary source for their prospecting, which in return is making the prospecting process much smoother and faster.
Call centers are so much more than just someone sitting in a dark room answering phone calls. The customer contact centers of today are now technologically-advanced business partners with a goal of improving the customer experience.
Trade shows don’t have to be stressful or difficult. They are meant to be educational and to get you excited about new trends in your industry.
Here are 10 quotes that will help empower your team to finish the day strong and be the best they can be.